Good questions
Frequently asked questions
Everything people usually want to know before they book. Can't see your question? Just ask.
Will my carpet be soaked for days?
No — that’s the number-one worry and exactly what our fast-dry finish solves. Carpets are usually touch-dry within a few hours, so your rooms are back in use the same day, not soggy for a week.
Are your products safe for children and pets?
Yes. Everything we use is safe for kids and pets, and carpets dry quickly so little ones and paws are back on them before you know it.
What if I’m not happy with the result?
You’re covered by The Wonder Promise: not delighted? We re-clean it free. Still not happy? You don’t pay. We’re also fully insured, so there’s no risk to you at all.
Do you cover my area?
We cover Chester and the surrounding areas including Ellesmere Port, Neston, Frodsham, Northwich and nearby villages. Send us your postcode and we’ll confirm.
Will the price go up on the day?
No. We quote a clear, fixed price upfront based on what you tell us — no surprises when we arrive.
Do you move the furniture?
We move small furniture for you and put it back. We just ask that large or heavy items are cleared beforehand where possible.
Do you do end-of-tenancy cleans?
Yes — we work with landlords and letting agents for fast end-of-tenancy carpet cleaning with clean invoicing. Ask about our agent rates.
How do I get a quote?
Call 07448 142 999 or send a quick message through our quote form — it only takes a minute and there’s no obligation.
Book your clean
Pick what you need and a date that suits
Tell us the rooms and your preferred day — we'll confirm your slot and the fixed price by text, usually the same day. Prefer to talk? Call 07448 142 999.